Refund policy

🔄 Return & Refund Policy

Last Updated: June 1, 2026

At CHEZ ARES, we want you to shop with confidence. If you are not fully satisfied with your purchase, we are here to help.

📦 Return Rules Summary

  • Returns are accepted within 14 days of delivery

  • Customers are responsible for return shipping costs

  • No restocking fees will be charged

  • All items are eligible for return (no final sale items)

🔁 Returns

You may request a return within 14 days of receiving your order. To be eligible for a return:

  • Item must be unused and in original condition

  • Item must be in original packaging

  • Proof of purchase is required

Once we receive and inspect your return, we will notify you about approval or rejection.

💳 Refunds

If your return is approved:

  • Refund will be processed to your original payment method

  • Processing time may take 5–10 business days depending on your bank or payment provider

Shipping fees (if any) are non-refundable.

🚚 Return Shipping

  • Customers are responsible for paying return shipping costs

  • We recommend using a trackable shipping service

  • CHEZ ARES is not responsible for lost return packages

❌ Final Sale Items

  • There are no final sale items at CHEZ ARES

  • All products are eligible for return under the 14-day policy

📩 How to Start a Return

To initiate a return, please contact us:

CHEZ ARES Support
Email: yoursupport@email.com
Order Number: Required for processing

⚠️ Important Notes

  • Returned items that do not meet conditions may not be refunded

  • We reserve the right to refuse any return that does not comply with this policy

💬 Contact Us

If you have any questions about returns or refunds, contact our support team at:

CHEZ ARES
Email: paramksharma@gmail.com